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| LEADER |
00726nam a2200253 a 4500 |
| 001 |
adlib96000001 |
| 003 |
ViArRB |
| 005 |
20151026132103.0 |
| 008 |
960221s1955 dcuabcdjdbkoqu001 0deng d |
| 020 |
|
|
|a 0-324-13556-4
|
| 022 |
|
|
|
| 040 |
|
|
|a Adlib
|
| 082 |
|
|
|a 658.818
|
| 245 |
|
|
|a Successful service operations management
|
| 250 |
|
|
|
| 260 |
|
|
|a Canada
|b South-Western
|c 2003
|
| 300 |
|
|
|a xx, 374p.
|c includes CD ROM
|
| 500 |
|
|
|a
|
| 100 |
|
|
|a Metters, Richard
|
| 700 |
|
|
|a King-Metters, Kathryn
|a Pullman, Madeleine
|
| 942 |
|
|
|c BK
|6 _
|
| 653 |
|
|
|a Customer service- Management
|
| 999 |
|
|
|c 41411
|d 41411
|
| 952 |
|
|
|0 0
|1 0
|4 0
|6 658818_MET
|7 0
|9 53430
|a UL
|b UL
|d 2010-06-16
|o 658.818 MET
|p 00052989
|r 2010-06-16
|w 2010-06-16
|y BK
|