APA引文

Metters, R., & King-Metters, K. P. (2003). Successful service operations management. South-Western.

Chicago Edition Citation

Metters, Richard, and Kathryn Pullman King-Metters. Successful Service Operations Management. Canada: South-Western, 2003.

MLA引文

Metters, Richard, and Kathryn Pullman King-Metters. Successful Service Operations Management. South-Western, 2003.

警告：这些引文格式不一定是100％准确.