APA Citatie

Metters, R., & King-Metters, K. P. (2003). Successful service operations management. South-Western.

Chicago Style citaat

Metters, Richard, en Kathryn Pullman King-Metters. Successful Service Operations Management. Canada: South-Western, 2003.

MLA citatie

Metters, Richard, en Kathryn Pullman King-Metters. Successful Service Operations Management. South-Western, 2003.

Let op: Deze citaties zijn niet altijd 100% accuraat.