Metters, R., & King-Metters, K. P. (2003). Successful service operations management. South-Western.
シカゴスタイル引用形Metters, Richard, , Kathryn Pullman King-Metters. Successful Service Operations Management. Canada: South-Western, 2003.
MLA引用形式Metters, Richard, , Kathryn Pullman King-Metters. Successful Service Operations Management. South-Western, 2003.
警告: この引用は必ずしも正確ではありません.