Style de citation APA

Metters, R., & King-Metters, K. P. (2003). Successful service operations management. South-Western.

Style de citation Chicago

Metters, Richard, et Kathryn Pullman King-Metters. Successful Service Operations Management. Canada: South-Western, 2003.

Style de citation MLA

Metters, Richard, et Kathryn Pullman King-Metters. Successful Service Operations Management. South-Western, 2003.

Attention : ces citations peuvent ne pas être correctes à 100%.