Dyfyniad APA

Metters, R., & King-Metters, K. P. (2003). Successful service operations management. South-Western.

Dyfyniad Arddull Chicago

Metters, Richard, and Kathryn Pullman King-Metters. Successful Service Operations Management. Canada: South-Western, 2003.

Dyfyniad MLA

Metters, Richard, and Kathryn Pullman King-Metters. Successful Service Operations Management. South-Western, 2003.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.