Evans, J. R., & Dean, J. W. (2003). Total quality: Management, organization and strategy. Thomson Learning.
Chicago Style citaatEvans, James R., en James W. Dean. Total Quality: Management, Organization and Strategy. Ohio: Thomson Learning, 2003.
MLA citatieEvans, James R., en James W. Dean. Total Quality: Management, Organization and Strategy. Thomson Learning, 2003.
Let op: Deze citaties zijn niet altijd 100% accuraat.