Evans, J. R., & Dean, J. W. (2003). Total quality: Management, organization and strategy. Thomson Learning.
शिकागो स्टाइल उद्धरणEvans, James R., और James W. Dean. Total Quality: Management, Organization and Strategy. Ohio: Thomson Learning, 2003.
एमएलए उद्धरणEvans, James R., और James W. Dean. Total Quality: Management, Organization and Strategy. Thomson Learning, 2003.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.