Evans, J. R., & Dean, J. W. (2003). Total quality: Management, organization and strategy. Thomson Learning.
Chicago Edition CitationEvans, James R., and James W. Dean. Total Quality: Management, Organization and Strategy. Ohio: Thomson Learning, 2003.
ציטוט MLAEvans, James R., and James W. Dean. Total Quality: Management, Organization and Strategy. Thomson Learning, 2003.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.