APA aipamena

Evans, J. R., & Dean, J. W. (2003). Total quality: Management, organization and strategy. Thomson Learning.

Chicago Style aipamena

Evans, James R., and James W. Dean. Total Quality: Management, Organization and Strategy. Ohio: Thomson Learning, 2003.

MLA aipamena

Evans, James R., and James W. Dean. Total Quality: Management, Organization and Strategy. Thomson Learning, 2003.