APA Edition Citation

McKeen, J. D., & Heather A. Smith. (2003). Making it happen: Critical issues in IT management. John Wiley & Sons.

Chicago Edition Citation

McKeen, James D., and Heather A. Smith. Making It Happen: Critical Issues in IT Management. Chichester: John Wiley & Sons, 2003.

MLA Edition Citation

McKeen, James D., and Heather A. Smith. Making It Happen: Critical Issues in IT Management. John Wiley & Sons, 2003.

Warning: These citations may not always be 100% accurate.