Zaltman, G. (2003). How customers think: Essential insights into the mind of the market. Harward Business School Press.
Chicago-стиль цитированияZaltman, Gerald. How Customers Think: Essential Insights into the Mind of the Market. Boston: Harward Business School Press, 2003.
MLA-цитированиеZaltman, Gerald. How Customers Think: Essential Insights into the Mind of the Market. Harward Business School Press, 2003.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.