Davenport, T. H., & Prusak, L. (2003). What's the big idea: Creating and capitalizing on the best management thinking. Harvard Business School Press.
Citação norma ChicagoDavenport, Thomas H., e Laurence Prusak. What's the Big Idea: Creating and Capitalizing on the Best Management Thinking. Boston: Harvard Business School Press, 2003.
Citação norma MLADavenport, Thomas H., e Laurence Prusak. What's the Big Idea: Creating and Capitalizing on the Best Management Thinking. Harvard Business School Press, 2003.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.