APA引文

Tschohl, J. (2003). e-Service: Speed, technology and price built around service. Pentagon.

Chicago Edition Citation

Tschohl, John. E-Service: Speed, Technology and Price Built Around Service. New Delhi: Pentagon, 2003.

MLA引文

Tschohl, John. E-Service: Speed, Technology and Price Built Around Service. Pentagon, 2003.

警告：這些引文格式不一定是100％准確.