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Customer relationship management: emerging concepts, tool and applictions

書目詳細資料
主要作者:	Sheth, Jagdish N.
其他作者:	Parvatiyar, Atul Shainesh, S.
格式:	Printed Book
語言:	English
出版:	New Delhi Tata McGraw-Hill 2001
主題:	Customer relationship

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