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Customer relationship management: emerging concepts, tool and applictions

Bibliografiska uppgifter
Huvudupphovsman:	Sheth, Jagdish N.
Övriga upphovsmän:	Parvatiyar, Atul Shainesh, S.
Materialtyp:	Printed Book
Språk:	English
Publicerad:	New Delhi Tata McGraw-Hill 2001
Ämnen:	Customer relationship

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