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Customer relationship management: emerging concepts, tool and applictions

Dettagli Bibliografici
Autore principale:	Sheth, Jagdish N.
Altri autori:	Parvatiyar, Atul Shainesh, S.
Natura:	Printed Book
Lingua:	English
Pubblicazione:	New Delhi Tata McGraw-Hill 2001
Soggetti:	Customer relationship

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