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Customer relationship management: emerging concepts, tool and applictions

Bibliografski detalji
Glavni autor:	Sheth, Jagdish N.
Daljnji autori:	Parvatiyar, Atul Shainesh, S.
Format:	Printed Book
Jezik:	English
Izdano:	New Delhi Tata McGraw-Hill 2001
Teme:	Customer relationship

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