Customer relationship management: emerging concepts, tool and applictions

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Príomhúdar: Sheth, Jagdish N.
Údair Eile: Parvatiyar, Atul Shainesh, S.
Formáid: Printed Book
Teanga:English
Foilsithe: New Delhi Tata McGraw-Hill 2001
Ábhair:
Customer relationship

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