APA Цитирование

Sheth, J. N., & Parvatiyar, A. S. (2001). Customer relationship management: Emerging concepts, tool and applictions. Tata McGraw-Hill.

Chicago-стиль цитирования

Sheth, Jagdish N., and Atul Shainesh Parvatiyar. Customer Relationship Management: Emerging Concepts, Tool and Applictions. New Delhi: Tata McGraw-Hill, 2001.

MLA-цитирование

Sheth, Jagdish N., and Atul Shainesh Parvatiyar. Customer Relationship Management: Emerging Concepts, Tool and Applictions. Tata McGraw-Hill, 2001.

Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.