Stone, M., & Woodcock, N. M. (2001). art of marketing: Customer relationship marketing: get to know your customers and win their loyalty. Crest Publishing House.
শিকাগো স্টাইলে সাইটেশনStone, Merlin, এবং Neil Machtynger Woodcock. Art of Marketing: Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty. New Delhi: Crest Publishing House, 2001.
এমএলএ সাইটেশনStone, Merlin, এবং Neil Machtynger Woodcock. Art of Marketing: Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty. Crest Publishing House, 2001.
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