Speak right for a call centre job: a complete training guide for international telephone interface

Documenti analoghi

• introduction to public speaking
  di: Oberg, Brent C.
  Pubblicazione: (2006)
• Fire up your communication skills get people to listen, understand, and give you what you want
  di: Smith, Bob
  Pubblicazione: (2009)
• Effective communication and public speaking
  di: Mandal, S.K
  Pubblicazione: (2006)
• Handbook of practical communication skills
  di: Wright, Chrissie
  Pubblicazione: (2006)
• Mosaic II: a listening/speaking skills book
  di: Ferrer, Jami, et al.
  Pubblicazione: (1990)