Speak right for a call centre job: a complete training guide for international telephone interface

समान संसाधन

• introduction to public speaking
  द्वारा: Oberg, Brent C.
  प्रकाशित: (2006)
• Fire up your communication skills get people to listen, understand, and give you what you want
  द्वारा: Smith, Bob
  प्रकाशित: (2009)
• Effective communication and public speaking
  द्वारा: Mandal, S.K
  प्रकाशित: (2006)
• Handbook of practical communication skills
  द्वारा: Wright, Chrissie
  प्रकाशित: (2006)
• Mosaic II: a listening/speaking skills book
  द्वारा: Ferrer, Jami, और अन्य
  प्रकाशित: (1990)