Speak right for a call centre job: a complete training guide for international telephone interface

Lignende værker

• introduction to public speaking
  af: Oberg, Brent C.
  Udgivet: (2006)
• Fire up your communication skills get people to listen, understand, and give you what you want
  af: Smith, Bob
  Udgivet: (2009)
• Effective communication and public speaking
  af: Mandal, S.K
  Udgivet: (2006)
• Handbook of practical communication skills
  af: Wright, Chrissie
  Udgivet: (2006)
• Mosaic II: a listening/speaking skills book
  af: Ferrer, Jami, et al.
  Udgivet: (1990)