Speak right for a call centre job: a complete training guide for international telephone interface

Podobné jednotky

• introduction to public speaking
  Autor: Oberg, Brent C.
  Vydáno: (2006)
• Fire up your communication skills get people to listen, understand, and give you what you want
  Autor: Smith, Bob
  Vydáno: (2009)
• Effective communication and public speaking
  Autor: Mandal, S.K
  Vydáno: (2006)
• Handbook of practical communication skills
  Autor: Wright, Chrissie
  Vydáno: (2006)
• Mosaic II: a listening/speaking skills book
  Autor: Ferrer, Jami, a další
  Vydáno: (1990)