Raina, A. (2004). Speak right for a call centre job: A complete training guide for international telephone interface. Penguin Books India.
Chicago Edition CitationRaina, Arjun. Speak Right for a Call Centre Job: A Complete Training Guide for International Telephone Interface. New Delhi: Penguin Books India, 2004.
MLA引文Raina, Arjun. Speak Right for a Call Centre Job: A Complete Training Guide for International Telephone Interface. Penguin Books India, 2004.
警告:这些引文格式不一定是100%准确.