Raina, A. (2004). Speak right for a call centre job: A complete training guide for international telephone interface. Penguin Books India.
シカゴスタイル引用形Raina, Arjun. Speak Right for a Call Centre Job: A Complete Training Guide for International Telephone Interface. New Delhi: Penguin Books India, 2004.
MLA引用形式Raina, Arjun. Speak Right for a Call Centre Job: A Complete Training Guide for International Telephone Interface. Penguin Books India, 2004.
警告: この引用は必ずしも正確ではありません.