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Service management and operations

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Библиографические подробности
Главный автор:	Haksever, Cengiz
Другие авторы:	Render, Barry Russell, Roberta S.
Формат:	Printed Book
Язык:	English
Опубликовано:	New Jersey Prentice-Hall of India 2000
Редактирование:	2nd ed
Предметы:	Service industry - Management > Marketing of services > Project management > Service management

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