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Service management and operations

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Manylion Llyfryddiaeth
Prif Awdur:	Haksever, Cengiz
Awduron Eraill:	Render, Barry Russell, Roberta S.
Fformat:	Printed Book
Iaith:	English
Cyhoeddwyd:	New Jersey Prentice-Hall of India 2000
Rhifyn:	2nd ed
Pynciau:	Service industry - Management > Marketing of services > Project management > Service management

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