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Service management and operations

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Dades bibliogràfiques
Autor principal:	Haksever, Cengiz
Altres autors:	Render, Barry Russell, Roberta S.
Format:	Printed Book
Idioma:	English
Publicat:	New Jersey Prentice-Hall of India 2000
Edició:	2nd ed
Matèries:	Service industry - Management > Marketing of services > Project management > Service management

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