Dyfyniad APA

Haksever, C., & Render, B. R. (2000). Service management and operations (2nd ed.). Prentice-Hall of India.

Dyfyniad Arddull Chicago

Haksever, Cengiz, and Barry Russell Render. Service Management and Operations. 2nd ed. New Jersey: Prentice-Hall of India, 2000.

Dyfyniad MLA

Haksever, Cengiz, and Barry Russell Render. Service Management and Operations. 2nd ed. Prentice-Hall of India, 2000.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.