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Art of Software Support : Design and Operation of Support Centres and Help Desks
| 主要作者: | |
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| 其他作者: | |
| 格式: | Printed Book |
| 語言: | English |
| 出版: |
New Jersey
Prentice-Hall of India
1997
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| 主題: |
UL
| 索引號: |
004.4'24TOU |
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| 復印件 | Live Status Unavailable |