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Art of Software Support : Design and Operation of Support Centres and Help Desks

Detalles Bibliográficos
Autor principal:	Tourniaire, Francoise
Otros Autores:	Farrell, Richard
Formato:	Printed Book
Lenguaje:	English
Publicado:	New Jersey Prentice-Hall of India 1997
Materias:	Software Support > Computer Software Industry - Customer Services > Computer Science > Automation

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