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Art of Software Support : Design and Operation of Support Centres and Help Desks
| Egile nagusia: | |
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| Beste egile batzuk: | |
| Formatua: | Printed Book |
| Hizkuntza: | English |
| Argitaratua: |
New Jersey
Prentice-Hall of India
1997
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| Gaiak: |
| Alearen deskribapena: | |
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| Deskribapen fisikoa: | xii, 336p. |
| ISBN: | 0-13-569450-7 |