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Art of Software Support : Design and Operation of Support Centres and Help Desks
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| Andre forfattere: | |
| Format: | Printed Book |
| Sprog: | English |
| Udgivet: |
New Jersey
Prentice-Hall of India
1997
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| Fag: |
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| Fysisk beskrivelse: | xii, 336p. |
| ISBN: | 0-13-569450-7 |