The virtual reference desk: creating a reference future

Lignende værker

• Virtual reference service from competencies to assessment
  af: Lankes, David R...[et.al]; ed
  Udgivet: (2008)
• Implementing digital reference services: setting standards and making it real
  af: Lankes, David R.
  Udgivet: (2003)
• Virtual reference desk Creating a reference future /
  af: Lankes, R. David, Ed., Etc
  Udgivet: (2006)
• reference and information services :
  af: Cassell, Kay Ann
• Going live: starting and running a virtual reference service
  af: Coffman, Steve; Author
  Udgivet: (2009)