Textbook of marketing services: the Indian experience

समान संसाधन

• Customer relationship management in Indian banking industry
  द्वारा: Uppal, R.K
  प्रकाशित: (2008)
• CRM handbook: a business guide to customer relationship management
  द्वारा: Dyche, Jill
  प्रकाशित: (2002)
• Customer relationship management the ultimate CRM hand book
  प्रकाशित: (2004)
• Harvard business review on customer relationship management.
  प्रकाशित: (2001)
• The CRM handbook a business guide to cutsomer relationship management
  द्वारा: Dyche, Jill
  प्रकाशित: (2004)