Cargando...

Código QR

Textbook of marketing services: the Indian experience

Detalles Bibliográficos
Autor Principal:	Chowdhary, Nimit
Formato:	Printed Book
Idioma:	English
Publicado:	Macmillan India limited 2005
Subjects:	Marketing - India > Marketing services - India > Customer Relationship Management - CRM > e - CRM

Títulos similares

Customer relationship management in Indian banking industry
por: Uppal, R.K
Publicado: (2008)

CRM handbook: a business guide to customer relationship management
por: Dyche, Jill
Publicado: (2002)

Customer relationship management the ultimate CRM hand book
Publicado: (2004)

Harvard business review on customer relationship management.
Publicado: (2001)

The CRM handbook a business guide to cutsomer relationship management
por: Dyche, Jill
Publicado: (2004)

Customer relationship management : concepts and technologies
por: Buttle, Francis
Publicado: (2015)

Extraordinary Customer service
por: McCoy, Glen
Publicado: (2005)

Customer service for dummies
por: Bailey, Keith; Leland, Karen
Publicado: (1997)

Cutomer Relationship Management Astep by step approach
por: Mohamed,Peeru H
Publicado: (2013)

Manage quality customer service
por: Griffith, Sandra
Publicado: (2011)

It's all about customers : the perfect way to grow your businesss through marketing, sales and services
por: Frazer-Robinson, john
Publicado: (2001)

The CRM project management handbook: building realistic expectations and managing risk
por: Gentle, Michael
Publicado: (2002)

Nordstrom way to customer service excellence
por: spector, Robert; McCarthy, Patrick
Publicado: (2012)

Achieving excellence through customer service
por: Tschohl, John; Franzmeier, Steve
Publicado: (1997)

Superior customer service : the prompt approach to success
por: Quinn, Michael; Byron, Lynda

Complete idiot's guide to great customer service
por: Karr, Ron; Blohowiak, Don
Publicado: (1998)

50 activities for achieving excellent customer services
por: Doane, Darryl S; Sloat, Rose D
Publicado: (2004)

Services Marketing
por: Rao, Rama Mohana K
Publicado: (2008)

Services Marketing
por: Rao, Rama Mohana K
Publicado: (2009)

Service Marketing
por: Sharma , S P
Publicado: (2012)

Services Marketing
por: Rao, Rama Mohana K
Publicado: (2013)

Services Marketing
por: Jha, S M
Publicado: (2013)

Handbook of customer relationship marketing
por: Stone, Merlin, et al
Publicado: (2004)

Effective customer service : ten steps for technical professions
por: Goetsch, David L; Davis, Stanley B; Mukherjee, Jaydeep
Publicado: (2012)

Customer service best practices: Case studies and strategies
por: Zemke, Ron; Woods, John A, Ed
Publicado: (2004)

The Marketing customer Interface 2001-2002
por: Phipps, Rosemary; Simmons, Craig
Publicado: (2001)

Customer Communications in Marketing 2001-2002
por: Wood, Gill
Publicado: (2001)

Customer rules : the 39 essentials rules for delivering sensational service
por: Cockerell, Lee
Publicado: (2013)

Award sinning customer service : 101 ways to guarantee great performance
por: Evenson, Renee
Publicado: (2011)

Complaint management excellence creating customer loyality through service recovery
por: Cook, Sarah
Publicado: (2012)

Deliver outstanding customer services: gain and retain customers and stay ahead of the competition
por: Nash, Susan; Nash, Derek
Publicado: (2005)

Kindness revolution : the company wide culture shift that inspires phenomenal customer service
por: Horrell, Ed
Publicado: (2008)

Business solutions to poverty : designin products and services for three billion new customers
por: Polak, Paul; Warwick, Mal
Publicado: (2013)

Customer relationship management : the foundations of contemporary marketing strategy
por: Baran, Roger J;Gaika, Robert J
Publicado: (2014)

Database marketing know what your customer wants
por: Linton,Ian
Publicado: (1998)

Customer centric marketing : supporting sustainability in the digital age
por: Richardson, Neil; James, Jon; Kelly, Neil
Publicado: (2015)

Up close and personal?: Customer relationship marketing work
por: Gamble, Paul R
Publicado: (2003)

Customer relationship manangement: a strategic approach to marketing
por: Mukherjee, Kaushik
Publicado: (2007)

Relationship Marketing: Dialogue and networks in the e-commerce era
por: Varey' Richard J
Publicado: (2002)

Services Marketing : The Indian Context
por: Srinivasan , R
Publicado: (2012)