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Textbook of marketing services: the Indian experience

Bibliografiske detaljer
Hovedforfatter:	Chowdhary, Nimit
Format:	Printed Book
Sprog:	English
Udgivet:	Macmillan India limited 2005
Fag:	Marketing - India > Marketing services - India > Customer Relationship Management - CRM > e - CRM

Lignende værker

Customer relationship management in Indian banking industry
af: Uppal, R.K
Udgivet: (2008)

CRM handbook: a business guide to customer relationship management
af: Dyche, Jill
Udgivet: (2002)

Customer relationship management the ultimate CRM hand book
Udgivet: (2004)

Harvard business review on customer relationship management.
Udgivet: (2001)

The CRM handbook a business guide to cutsomer relationship management
af: Dyche, Jill
Udgivet: (2004)

Customer relationship management : concepts and technologies
af: Buttle, Francis
Udgivet: (2015)

Extraordinary Customer service
af: McCoy, Glen
Udgivet: (2005)

Customer service for dummies
af: Bailey, Keith; Leland, Karen
Udgivet: (1997)

Cutomer Relationship Management Astep by step approach
af: Mohamed,Peeru H
Udgivet: (2013)

Manage quality customer service
af: Griffith, Sandra
Udgivet: (2011)

It's all about customers : the perfect way to grow your businesss through marketing, sales and services
af: Frazer-Robinson, john
Udgivet: (2001)

The CRM project management handbook: building realistic expectations and managing risk
af: Gentle, Michael
Udgivet: (2002)

Nordstrom way to customer service excellence
af: spector, Robert; McCarthy, Patrick
Udgivet: (2012)

Achieving excellence through customer service
af: Tschohl, John; Franzmeier, Steve
Udgivet: (1997)

Superior customer service : the prompt approach to success
af: Quinn, Michael; Byron, Lynda

Complete idiot's guide to great customer service
af: Karr, Ron; Blohowiak, Don
Udgivet: (1998)

50 activities for achieving excellent customer services
af: Doane, Darryl S; Sloat, Rose D
Udgivet: (2004)

Services Marketing
af: Rao, Rama Mohana K
Udgivet: (2008)

Services Marketing
af: Rao, Rama Mohana K
Udgivet: (2009)

Service Marketing
af: Sharma , S P
Udgivet: (2012)

Services Marketing
af: Rao, Rama Mohana K
Udgivet: (2013)

Services Marketing
af: Jha, S M
Udgivet: (2013)

Handbook of customer relationship marketing
af: Stone, Merlin, et al
Udgivet: (2004)

Effective customer service : ten steps for technical professions
af: Goetsch, David L; Davis, Stanley B; Mukherjee, Jaydeep
Udgivet: (2012)

Customer service best practices: Case studies and strategies
af: Zemke, Ron; Woods, John A, Ed
Udgivet: (2004)

The Marketing customer Interface 2001-2002
af: Phipps, Rosemary; Simmons, Craig
Udgivet: (2001)

Customer Communications in Marketing 2001-2002
af: Wood, Gill
Udgivet: (2001)

Customer rules : the 39 essentials rules for delivering sensational service
af: Cockerell, Lee
Udgivet: (2013)

Award sinning customer service : 101 ways to guarantee great performance
af: Evenson, Renee
Udgivet: (2011)

Complaint management excellence creating customer loyality through service recovery
af: Cook, Sarah
Udgivet: (2012)

Deliver outstanding customer services: gain and retain customers and stay ahead of the competition
af: Nash, Susan; Nash, Derek
Udgivet: (2005)

Kindness revolution : the company wide culture shift that inspires phenomenal customer service
af: Horrell, Ed
Udgivet: (2008)

Business solutions to poverty : designin products and services for three billion new customers
af: Polak, Paul; Warwick, Mal
Udgivet: (2013)

Customer relationship management : the foundations of contemporary marketing strategy
af: Baran, Roger J;Gaika, Robert J
Udgivet: (2014)

Database marketing know what your customer wants
af: Linton,Ian
Udgivet: (1998)

Customer centric marketing : supporting sustainability in the digital age
af: Richardson, Neil; James, Jon; Kelly, Neil
Udgivet: (2015)

Up close and personal?: Customer relationship marketing work
af: Gamble, Paul R
Udgivet: (2003)

Customer relationship manangement: a strategic approach to marketing
af: Mukherjee, Kaushik
Udgivet: (2007)

Relationship Marketing: Dialogue and networks in the e-commerce era
af: Varey' Richard J
Udgivet: (2002)

Services Marketing : The Indian Context
af: Srinivasan , R
Udgivet: (2012)