Crandall, R. (2003). Marketing your services: For people who hate to sell (Updated and expanded ed.). McGraw Hill.
Čikaški stil citiranjaCrandall, Rick. Marketing Your Services: For People Who Hate to Sell. Updated and expanded ed. New Jersey: McGraw Hill, 2003.
MLA način citiranjaCrandall, Rick. Marketing Your Services: For People Who Hate to Sell. Updated and expanded ed. McGraw Hill, 2003.
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