Crandall, R. (2003). Marketing your services: For people who hate to sell (Updated and expanded ed.). McGraw Hill.
Παραπομπή Chicago StyleCrandall, Rick. Marketing Your Services: For People Who Hate to Sell. Updated and expanded ed. New Jersey: McGraw Hill, 2003.
Παραπομπή MLACrandall, Rick. Marketing Your Services: For People Who Hate to Sell. Updated and expanded ed. McGraw Hill, 2003.
Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.