Gross, D., Shortle, J. F., & Harris, C. M. (2008). Fundamentals of queueing theory .- 4th ed (4th ed.). J. Wiley & Sons.
Chicago Style aipamenaGross, Donald, John F. Shortle, and Carl M. Harris. Fundamentals of Queueing Theory .- 4th Ed. 4th ed. Hoboken, NJ: J. Wiley & Sons, 2008.
MLA aipamenaGross, Donald, et al. Fundamentals of Queueing Theory .- 4th Ed. 4th ed. J. Wiley & Sons, 2008.
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