Dshalalow, J. H. (1997). Frontiers in queueing: Models and applications in science and engineering. CRC.
Citação norma ChicagoDshalalow, Jewgeni H. Frontiers in Queueing: Models and Applications in Science and Engineering. Boca Raton: CRC, 1997.
Citação norma MLADshalalow, Jewgeni H. Frontiers in Queueing: Models and Applications in Science and Engineering. CRC, 1997.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.