Renner, P. (1994). Basic hotel front office procedure (3rd.). Van Nostrand Reinhold Company.
Čikaški stil citiranjaRenner, Peter. Basic Hotel Front Office Procedure. 3rd. New York: Van Nostrand Reinhold Company, 1994.
MLA način citiranjaRenner, Peter. Basic Hotel Front Office Procedure. 3rd. Van Nostrand Reinhold Company, 1994.
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