Renner, P. (1994). Basic hotel front office procedure (3rd.). Van Nostrand Reinhold Company.
Citación estilo ChicagoRenner, Peter. Basic Hotel Front Office Procedure. 3rd. New York: Van Nostrand Reinhold Company, 1994.
Cita MLARenner, Peter. Basic Hotel Front Office Procedure. 3rd. Van Nostrand Reinhold Company, 1994.
Warning: These citations may not always be 100% accurate.