(1997). Alternative dispute resolution: What it is and how it works. Universal law publishing.
Citação norma ChicagoAlternative Dispute Resolution: What It Is and How It Works. Delahi: Universal law publishing, 1997.
Citação norma MLAAlternative Dispute Resolution: What It Is and How It Works. Universal law publishing, 1997.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.