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|a Besterfield, Dale H...[et al]
|e Author
|9 2721
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| 245 |
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|a Total Quality Management
|c Dale H Besterfield
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| 250 |
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|a 3rd Rev.ed.
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| 300 |
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|a xxi, 558p.
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| 653 |
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|a Total Quality Management
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| 653 |
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|a TQM
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| 942 |
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|c TB
|6 _
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| 260 |
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|a Delhi
|b Pearson
|c 2011
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| 020 |
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|a 978-81-317-3227-4
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| 999 |
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