Petrick, J., & Furr, D. (1995). Encyclopaedia of Total Quality Management.Vol.2: Total Quality Management. St.Lucie Press.
Chicago Edition CitationPetrick, J.A, and D.S Furr. Encyclopaedia of Total Quality Management.Vol.2: Total Quality Management. New Delhi: St.Lucie Press, 1995.
MLA引文Petrick, J.A, and D.S Furr. Encyclopaedia of Total Quality Management.Vol.2: Total Quality Management. St.Lucie Press, 1995.
警告:這些引文格式不一定是100%准確.