Petrick, J., & Furr, D. (1995). Encyclopaedia of Total Quality Management.Vol.2: Total Quality Management. St.Lucie Press.
シカゴスタイル引用形Petrick, J.A, , D.S Furr. Encyclopaedia of Total Quality Management.Vol.2: Total Quality Management. New Delhi: St.Lucie Press, 1995.
MLA引用形式Petrick, J.A, , D.S Furr. Encyclopaedia of Total Quality Management.Vol.2: Total Quality Management. St.Lucie Press, 1995.
警告: この引用は必ずしも正確ではありません.