Citazione APA

Petrick, J., & Furr, D. (1995). Encyclopaedia of Total Quality Management.Vol.2: Total Quality Management. St.Lucie Press.

Stile di citazione Chicago

Petrick, J.A, e D.S Furr. Encyclopaedia of Total Quality Management.Vol.2: Total Quality Management. New Delhi: St.Lucie Press, 1995.

Citazione MLA

Petrick, J.A, e D.S Furr. Encyclopaedia of Total Quality Management.Vol.2: Total Quality Management. St.Lucie Press, 1995.